Guardian Angel ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit guardian-angel.site or contact us.
1. Information we collect
- Information you give us: your name, email address, phone number, postal address, PAN (for donation receipts) and any message you send when you contact us, volunteer or donate.
- Automatically collected information: basic technical data such as browser type, device, pages visited and approximate location, collected through standard server logs and, if enabled, analytics tools such as Google Analytics.
2. How we use your information
- To respond to enquiries and requests for support
- To process donations and issue receipts
- To coordinate volunteering and partnerships
- To send updates about our work, only where you have agreed
- To improve our website and comply with legal obligations
3. Beneficiary confidentiality
Information about the people we serve — especially health information such as HIV status or disability — is treated as strictly confidential and is never published or shared without informed consent, except where required by law.
4. Sharing of information
We do not sell, rent or trade your personal information. We may share it only with trusted service providers who help us operate (for example, email or hosting providers), or where required by law or government authorities.
5. Cookies and analytics
Our website may use cookies and analytics services, including Google Analytics and Google Ads conversion tracking, to understand how visitors use the site and to measure the effectiveness of our outreach. You can disable cookies in your browser settings. Third-party services such as Google Fonts, Google Maps and our image provider may process your IP address when their content loads.
6. Data security
This website is served over HTTPS. We take reasonable technical and organizational measures to protect your information from unauthorised access, loss or misuse.
7. Data retention
We keep personal information only as long as needed for the purposes described above or as required by law (for example, financial records).
8. Your rights
You may request access to, correction of, or deletion of your personal information, or withdraw consent to communications, by emailing help.guardianangel@outlook.com. We handle requests in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
9. Children's privacy
This website is not directed at children. We do not knowingly collect personal information from children online.
10. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.
11. Contact
Guardian Angel, Post Box No. 428, Circular Road,
Dimapur – 797112, Nagaland, India
Phone: +91 97036 42210 · Email: help.guardianangel@outlook.com